Last Updated: 4 January 2024 1. Introduction These Terms and Conditions govern your use of Tolar's AI-powered fraud investigation services, including our proprietary case management system and integrations with platforms like Intercom and Zendesk. By using our services, you agree to these terms. 2. Services Description Tolar provides AI-driven analysis of fraud reports, offering detailed investigation outcomes and recommendations. Services are available through Tolar's system and through integrations with third-party platforms. 3. User Eligibility Our services are intended for use by financial institutions, including fintechs and banks. In the UK, users must be e-money registered institutions or hold an equivalent status in their respective countries. 4. Use Restrictions Users are prohibited from: - Using Tolar’s services for illegal activities. - Attempting to disrupt or hack the service infrastructure. - Infringing on intellectual property rights. 5. Intellectual Property Rights Tolar retains all intellectual property rights to its services, including any software, documentation, and branding. Users are granted a limited, non-exclusive licence to use the services in accordance with these terms. 6. Liability and Indemnification Tolar is not liable for decisions made based on our service outputs. Users agree to indemnify Tolar against any claims arising from misuse of the services. 7. Governing Law These Terms and Conditions are governed by the laws of the United Kingdom. 8. Amendments to Terms We may update our terms periodically. The new Terms and Conditions will be posted on our website at tolar.ai/terms. 9. Contact Information For support or inquiries related to these Terms and Conditions, contact developer@tolar.ai 10. Data Processing and Privacy Our data processing and privacy practices are outlined in detail at tolar.ai/privacy. 11. Termination Tolar reserves the right to terminate or suspend access to our services for any user who violates these terms. 12. Disclaimer Tolar's services are provided "as is" without warranties of any kind. We do not guarantee the accuracy or completeness of our service outputs. 13. Dispute Resolution Any disputes arising from these terms will be resolved under the exclusive jurisdiction of the courts of the United Kingdom.